Services

Everything considered

The quiet practicalities of a good stay — all of them quietly taken care of, so you need not think about them at all.

At DOM, the practical details of your stay are thought through before you arrive — so you can give your attention entirely to the city.

Arrival & stay

24-hour reception

A warm welcome awaits you at any hour, with our team available around the clock throughout your stay.

Airport & port transfers

Available on request, enjoy a smooth and comfortable transfer with a driver waiting to welcome you on arrival.

Parking

City Center Parking, a valet parking is available 20 m from the hotel entrance in collaboration with DOM Boutique Hotel (€15 per 24 hours).

Luggage & early arrival

We'll be happy to store your luggage while we prepare your room, so you can start exploring the city or relax until check-in.

In the hotel

Complimentary Wi-Fi

Fast, free connection throughout the rooms and public spaces.

Fitness Room

A compact, well-equipped gym designed to help you maintain your routine at your own pace.

Cretan breakfast

A slow, generous breakfast of island produce, included every day.

Lobby lounge

An all-day lounge — a fireplace in winter, the terrace in summer.

Good to know

Step-free access

Lift access and an accessible room, so everyone is at ease.

Concierge

Our team is here to assist you throughout your stay, offering local insight and help with restaurant reservations, recommendations, and any arrangements you may need.

Laundry & pressing

Convenient same-day or next-day laundry and pressing service, available on request through reception.

Family welcome

Cots, a baby chair and babysitting, all arranged on request.

A member of staff helping a guest at reception

The concierge

The service that matters most isn't a list

The amenities are the easy part. What guests remember is the quiet help — the right table booked, the museum visited before the cruise crowds, the pharmacy found on a Sunday.

Our team lives in this city. Ask, and you will get a real answer — not a leaflet, but the version a friend would give you.

Ask us anything

Good to know

House notes

Times

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
07:00 – 10:15, daily
Reception
Open 24 hours
Quiet hours
Summer period 23:00 – 07:00 | Winter period 22:00-07:30

Practical notes

Parking
Valet parking available 20 m away in collaboration with DOM Boutique Hotel (€15/24h)
Children
Welcome — cots & baby chairs on request
Accessibility
Lift & one step-free room
Smoking
Smoking is not permitted indoors, it is allowed only on private terraces.
Payment
All major cards accepted

Reservations

A stay with nothing left to chance

Every practical detail considered — so the only thing left to plan is how to spend the day.